Care coordination is one of the key, fundamental roles of the RN case manager and social worker and yet it is often left to the lowest of priorities in our daily work. As a case management professional you must think beyond utilization management and discharge planning and incorporate care coordination into your daily practice. Do you know how to affect a positive outcome in caring for your patients by ensuring that their care is coordinated and facilitated?
This program will review the elements that most greatly impact on cost and length of stay by focusing on care coordination as one of the key strategies for successful reductions of these metrics. Care coordination, as one of the main roles of the RN case manager, is complex and includes many characteristics that encompass the role. These will be covered as well as those elements that have the greatest negative impact on care coordination. Those that have the greatest positive impact will be discussed in detail. Working with teams to enhance care coordination, as well as rounds and huddles, will be discussed. Participants will walk away with effective strategies for managing their hospital’s length of stay and cost.
You will learn how to apply key strategies for reducing your hospital’s cost and length of stay. In addition you will learn how to appreciate the role of interdisciplinary care rounds in care coordination. You will identify your hospital’s own areas of strength and weakness related to care coordination.
Finally, you will understand the role of the RN case manager in care coordination.
- Learn how care coordination links to the cost of care.
- Discuss the positive and negative influences on care coordination.
- Describe the impact that effective care coordination can have on patient care and outcomes.
- Identify the roles and responsibilities of care coordination as a part of interdisciplinary care rounds.
- List the key strategies that can be sued to improve care coordination.
- Understand the role of communication in the care coordination process.
- Learn how to set daily care coordination goals for patients.
Areas Covered in the Session:
- Care coordination’s impact on length of stay and cost
- Negative impacts on care coordination
- Positive impacts on care coordination
- Five key elements of care coordination
- Strategies for evaluating your hospital’s own areas of inefficiency
- Effective time-out processes
- Rounds and huddles
- Q&A Session
- Director of Case Management
- Director of Compliance
- Case Managers
- Social Workers
- Vice President of Case Management
- Directors of Patient Centered Medical Homes
- Home Care Directors and Managers
- Home Care Case Managers
- Community-Based Providers
- Directors of Nursing
- Directors of Ambulatory Programs
- Directors of Quality
- Directors of Finance
About the Presenter:
Toni G. Cesta, Ph.D., RN, FAAN is Partner and Health Care Consultant in Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models, provides education on case management and related topics, and on-site assistance to case management departments.
The author of nine books, and a frequently sought after speaker, lecturer and consultant, Dr. Cesta is considered one of the primary thought leaders in the field of case management.
Dr. Cesta writes a monthly column called “Case Management Insider” in the Hospital Case Management journal in which she shares insights and information on current issues and trends in case management.
Prior to her current work as a case management consultant, Dr. Cesta was Senior Vice President – Operational Efficiency and Capacity Management at Lutheran Medical Center in Brooklyn, New York. Prior to her position as Senior Vice President at Lutheran Medical Center, Dr. Cesta has held positions as Corporate Vice President for Patient Flow Optimization at the North Shore – Long Island Jewish Health System and Director of Case Management, Saint Vincents Catholic Medical Centers of New York, in New York City and also designed and implemented a Master’s of Nursing in Case Management Program and Post-Master’s Certificate Program in Case Management at Pace University in Pleasantville, New York. Dr. Cesta completed seven years as a Commissioner for the Commission for Case Manager Certification.
You will receive an email with login information and handouts (presentation slides) that you can print and share to all participants at your location.
Operating System: Windows any version preferably above Windows Vista & Mac any version above OS X 10.6
Internet Speed: Preferably above 1 MBPS
Headset: Any decent headset and microphone which can be used to talk and hear clearly
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