Interdisciplinary care rounds are moving front and center as a key strategy for coordinating care, managing length of stay and improving patient and family satisfaction. It is also a component of the Joint Commission’s Safety Standard #2. According to the Joint Commission, best practice for these rounds includes the full interdisciplinary care team with rounds conducted at the patient bedside. Case managers play a key role in these rounds as either leaders or participants in the process.
This webinar will identify the key stakeholders needed for effective interdisciplinary rounds. It will review the best practice rounding processes including scripting and time management. Following this, expert Dr. Cesta will discuss how to hardwire your rounding process so that it remains timely and efficient. The roles of each team member will be included as well as how to involve the patient and family in the bedside rounding process. Also important is the documentation of rounds either during or after they occur, so suggestions for effective documentation as well as a template for documentation will be included. Finally, strategies for how to evaluate your rounding process through outcomes metrics will round out this jam-packed program.
- Outline the Joint Commission’s Patient Safety Goals.
- Differentiate between rounds and other modalities such as huddles, change of shift and teaching rounds.
- Discuss walking rounds versus other rounds formats.
- Choose key members for the walking rounds team.
- Understand the structural components of walking rounds.
- Identify the roles of each member of the interdisciplinary care team.
- Review a walking rounds check-list.
Areas Covered in the Session:
- Joint Commission Safety Standard #2
- Vertical versus horizontal communication
- Crucial conversations
- Patient care conferences
- Internal patient transfers
- Walking rounds
- Walking versus bedside rounds
- Key members of the rounding team
- Key structural points
- Daily goals
- Engaging patients and families
- Provider rounds
- Resident rounds
- Staff nurse rounds
- Case manager rounds
- Clinical pharmacist rounds
- Clinical documentation improvement rounds
- Talking points
- Walking rounds check list
- Q&A Session
- Director of Case Management
- Director of Compliance
- Case Managers
- Social Workers
- Vice President of Case Management
- Directors of Patient Centered Medical Homes
- Home Care Directors and Managers
- Home Care Case Managers
- Community-Based Providers
- Directors of Nursing
- Directors of Ambulatory Programs
- Directors of Quality
- Directors of Finance
About the Presenter:
Toni G. Cesta, Ph.D., RN, FAAN is Partner and Health Care Consultant in Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models, provides education on case management and related topics, and on-site assistance to case management departments.
The author of nine books, and a frequently sought after speaker, lecturer and consultant, Dr. Cesta is considered one of the primary thought leaders in the field of case management.
Dr. Cesta writes a monthly column called “Case Management Insider” in the Hospital Case Management journal in which she shares insights and information on current issues and trends in case management.
Prior to her current work as a case management consultant, Dr. Cesta was Senior Vice President – Operational Efficiency and Capacity Management at Lutheran Medical Center in Brooklyn, New York. Prior to her position as Senior Vice President at Lutheran Medical Center, Dr. Cesta has held positions as Corporate Vice President for Patient Flow Optimization at the North Shore – Long Island Jewish Health System and Director of Case Management, Saint Vincents Catholic Medical Centers of New York, in New York City and also designed and implemented a Master’s of Nursing in Case Management Program and Post-Master’s Certificate Program in Case Management at Pace University in Pleasantville, New York. Dr. Cesta completed seven years as a Commissioner for the Commission for Case Manager Certification.
You will receive an email with login information and handouts (presentation slides) that you can print and share to all participants at your location.
Operating System: Windows any version preferably above Windows Vista & Mac any version above OS X 10.6
Internet Speed: Preferably above 1 MBPS
Headset: Any decent headset and microphone which can be used to talk and hear clearly
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