Patient handoff is a necessary component of current medical care. Improve overall patient handoff process by eliminating medical errors, patient harm, and angry surveyors. Accurate and vital information can be forgotten or overlooked when making the handoff, and that is one of the leading causes to medical errors.
Join this session and learn from international patient handoff expert Emily Patterson, PhD, as she teaches you how to adapt mnemonics, tools, and best practices to your facility. She will provide insight on how to tailor the IPASS (Illness Severity, Patient Summary, Action List, Situational Awareness, and Synthesis) and SBAR (Situation, Background, Assessment, and Recommendation) mnemonics to nurses in hospitals for verbal reports at shift change.
After attending the session, participants will be able to:
- Know what content to include in what order for nurses and physicians during verbal handovers
- Know what key characteristics to include in printed forms that support nursing handovers
- Know how to determine what communication competencies are needed for doing an effective resident physicians sign-out in the inpatient setting
- Know how to electronically support physicians handovers from the emergency department to the inpatient setting
- Know how to design printed handover forms in the EHR that support shift reports
- Reducing readmission rates increases reimbursement (because of value-based care)
- How can case management address gaps in continuity of care?
- Learn whether handovers should have both verbal and written components
- TJC NPSG to standardize handoffs is usually met by hospital with the SBAR mnemonic or IPASS
- How to standardize verbal reports by nurses at shift change in the inpatient setting
- How to determine what communication competencies are needed for doing an effective resident physicians sign-out in the inpatient setting
- How electronically support physicians handovers from the emergency department to the inpatient setting
- How to design printed handover forms in the EHR that support shift reports
- How to electronically help nurses to manage their activities during and after report
- Nurse Manger
- Accreditation Staff
- Patient Safety Officers
- Compliance Officers
About the Presenter:
Emily S. Patterson, PhD, is an associate professor at Ohio State University in the College of Medicine, School of Health and Rehabilitation Sciences, and Division of Health Information Management and Systems. Her research interests are human factors engineering, informatics and patient safety. She has served as a scientific advisor for the TJC, NIST, ONC, and the NBME. She serves as Associate Editor for the Human Factors Journal and on the Advisory Board for the Joint Commission Journal on Quality and Patient Safety. Dr. Patterson received her Ph.D. in Industrial and Systems Engineering, specializing in human factors engineering, from Ohio State University in 1999.
You will receive an email with login information and handouts (presentation slides) 1 day before the live webcast that you can print and share to all participants at your location.
Operating System: Windows any version preferably above Windows Vista & Mac any version above OS X 10.6
Internet Speed: Preferably above 1 MBPS
Headset: Any decent headset and microphone which can be used to talk and hear clearly
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For more information you can reach out to below contact:
Toll-Free No: 1-302-444-0162
Email: [email protected]
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