Strategies to De-escalate Angry Patients

$249$449
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading Strategies to De-escalate Angry Patients

LIVE (One Attendee)

$249
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading LIVE (One Attendee)

LIVE (Unlimited Attendees)

$349
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading LIVE (Unlimited Attendees)

DVD

$254
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading DVD

ON-DEMAND RECORDING (One Attendee)

$251
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading ON-DEMAND RECORDING (One Attendee)

ON-DEMAND RECORDING (Unlimited Attendees)

$339
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading ON-DEMAND RECORDING (Unlimited Attendees)

FLASH DRIVE

$255
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading FLASH DRIVE

TRANSCRIPT

$257
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading TRANSCRIPT

HANDBOOK

$259
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading HANDBOOK

LIVE+DVD

$354
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading LIVE+DVD

LIVE+REPLAY

$351
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading LIVE+REPLAY

LIVE+FLASH DRIVE

$355
Format : Live Webinar
Presenter :Lorraine J. Sivak, CPC
Event Date : 02/04/2020
Time: 3 pm ET | 2 pm CT | 1 pm MT | 12 pm PT
Duration :60 Minutes

An angry patient can quickly spin out of control. If handled incorrectly, these situations can not only be dangerous to your staff but also to other patients. You certainly can’t please everyone, but how your front desk staff handles someone that is angry can make a significant difference in the outcome. At a minimum, the … Continue reading LIVE+FLASH DRIVE

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